delivery information

🚚 Delivery Information

At Grousale, we ensure fast, transparent, and secure delivery of your orders — whether it’s a group deal or a single purchase. Here’s everything you need to know.


📦 Shipping & Delivery Timelines

Order Type Estimated Dispatch Delivery Time
Regular Orders 24–48 hours 3–6 working days
Group Buy Orders Once group is completed (2–4 days) 4–7 working days
Pre-Orders As per product page 5–10 working days

🛈 Note: Dispatch for group deals begins only after the group is successfully formed. You’ll receive updates by SMS and email.


🚚 Shipping Charges

  • Standard Shipping: ₹49 (Free for orders above ₹999)
  • Express Delivery: Not available for group-buy orders
  • COD Charges: ₹30 extra (if applicable)

🌍 Delivery Locations

We deliver across all major cities and towns in India through trusted courier partners like Delhivery, Bluedart, Ecom Express, and India Post for remote areas.


🔎 Track Your Order

Once your order is shipped, you will receive:

  • A tracking link via SMS and email
  • Live status of your group (if group-buy)
  • Expected delivery date updates

📦 Click here to track via your Grousale account anytime.


⏳ Delays & Exceptions

Delivery may be delayed due to:

  • Incomplete group formation
  • Weather disruptions or holidays
  • Incorrect/incomplete address

If your order is delayed by more than 7 working days, please contact our team below.


📬 Contact Us

Grousale Support

  • 📞 Phone/WhatsApp: +91-7042870887
  • 📧 Email: tronikomes@gmail.com
  • 📍 Address: Ground Floor, 5/91, Atal Park, Block 2, Sector 5, Rajender Nagar, Ghaziabad – 201005

✔️ Our Promise

Trusted logistics | Live group updates | Full refund on group failure | Support at every step