delivery information
π Delivery Information
At Grousale, we ensure fast, transparent, and secure delivery of your orders β whether itβs a group deal or a single purchase. Hereβs everything you need to know.
π¦ Shipping & Delivery Timelines
Order Type | Estimated Dispatch | Delivery Time |
---|---|---|
Regular Orders | 24β48 hours | 3β6 working days |
Group Buy Orders | Once group is completed (2β4 days) | 4β7 working days |
Pre-Orders | As per product page | 5β10 working days |
π Note: Dispatch for group deals begins only after the group is successfully formed. Youβll receive updates by SMS and email.
π Shipping Charges
- Standard Shipping: βΉ49 (Free for orders above βΉ999)
- Express Delivery: Not available for group-buy orders
- COD Charges: βΉ30 extra (if applicable)
π Delivery Locations
We deliver across all major cities and towns in India through trusted courier partners like Delhivery, Bluedart, Ecom Express, and India Post for remote areas.
π Track Your Order
Once your order is shipped, you will receive:
- A tracking link via SMS and email
- Live status of your group (if group-buy)
- Expected delivery date updates
π¦ Click here to track via your Grousale account anytime.
β³ Delays & Exceptions
Delivery may be delayed due to:
- Incomplete group formation
- Weather disruptions or holidays
- Incorrect/incomplete address
If your order is delayed by more than 7 working days, please contact our team below.
π¬ Contact Us
Grousale Support
- π Phone/WhatsApp: +91-7042870887
- π§ Email: tronikomes@gmail.com
- π Address: Ground Floor, 5/91, Atal Park, Block 2, Sector 5, Rajender Nagar, Ghaziabad β 201005
βοΈ Our Promise
Trusted logistics | Live group updates | Full refund on group failure | Support at every step