delivery information
🚚 Delivery Information
At Grousale, we ensure fast, transparent, and secure delivery of your orders — whether it’s a group deal or a single purchase. Here’s everything you need to know.
📦 Shipping & Delivery Timelines
| Order Type | Estimated Dispatch | Delivery Time |
|---|---|---|
| Regular Orders | 24–48 hours | 3–6 working days |
| Group Buy Orders | Once group is completed (2–4 days) | 4–7 working days |
| Pre-Orders | As per product page | 5–10 working days |
🛈 Note: Dispatch for group deals begins only after the group is successfully formed. You’ll receive updates by SMS and email.
🚚 Shipping Charges
- Standard Shipping: ₹49 (Free for orders above ₹999)
- Express Delivery: Not available for group-buy orders
- COD Charges: ₹30 extra (if applicable)
🌍 Delivery Locations
We deliver across all major cities and towns in India through trusted courier partners like Delhivery, Bluedart, Ecom Express, and India Post for remote areas.
🔎 Track Your Order
Once your order is shipped, you will receive:
- A tracking link via SMS and email
- Live status of your group (if group-buy)
- Expected delivery date updates
📦 Click here to track via your Grousale account anytime.
⏳ Delays & Exceptions
Delivery may be delayed due to:
- Incomplete group formation
- Weather disruptions or holidays
- Incorrect/incomplete address
If your order is delayed by more than 7 working days, please contact our team below.
📬 Contact Us
Grousale Support
- 📞 Phone/WhatsApp: +91-7042870887
- 📧 Email: tronikomes@gmail.com
- 📍 Address: Ground Floor, 5/91, Atal Park, Block 2, Sector 5, Rajender Nagar, Ghaziabad – 201005
✔️ Our Promise
Trusted logistics | Live group updates | Full refund on group failure | Support at every step