privacy policy

🔐 Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how Grousale.com collects, uses, shares, and protects your personal data when you interact with our website, products, and services.

📋 Information We Collect

  • Personal Details: Name, email address, phone number, shipping address
  • Order & Payment Info: Order history, payment methods (Note: we do NOT store card details)
  • Device Info: IP address, browser type, and device identifiers
  • Communication: Emails, messages, or calls with our support team

🔧 How We Use Your Information

  • To process and fulfill your orders
  • To manage your group-buying activity and notify you of updates
  • To personalize your shopping experience
  • To send order updates, promotions, and important service info
  • To improve website performance and user experience

🔐 Data Security

We implement the latest SSL encryption and security protocols to protect your data. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your data is stored on secure servers and accessed only by authorized personnel.

👥 Sharing Your Information

We may share your information with:

  • Trusted delivery partners to ship your orders
  • Payment processors for secure transactions
  • Legal authorities if required by law

🍪 Cookies & Tracking

We use cookies to improve your browsing experience, understand user behavior, and offer personalized deals. You can manage cookie settings in your browser anytime.

📧 Communication Preferences

You may receive order updates, reminders, or offers via SMS, email, or WhatsApp. You can unsubscribe from marketing communications anytime using the opt-out links provided.

📅 Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

📞 Contact Us

If you have questions or requests related to your privacy or this policy, please contact:

  • 📞 Phone/WhatsApp: +91-7042870887
  • 📧 Email: tronikomes@gmail.com
  • 📍 Address: Grousale, Ground Floor, 5/91, Atal Park, Block 2, Sector 5, Rajender Nagar, Ghaziabad, UP – 201005

This policy is effective as of July 10, 2025. Updates to this policy will be posted here.